Privacy Statement

1.1. LifeCare Residences International Limited and its subsidiaries have adopted a policy of compliance with the data protection and privacy laws of the countries in which they operate and takes reasonable care to prevent any unauthorised access to your personal data.
1.2. We will take all the necessary steps to ensure that data is fairly and lawfully processed; processed for limited purposes; adequate, relevant and not excessive; accurate; not kept longer than necessary; processed in accordance with your rights; and secure.
1.3. By supplying us with information you confirm that you do not consider use of your information in accordance with this Privacy Statement to be a breach of any of your rights under any law or regulation. By entering information on forms or providing us with any personal information you are consenting to us processing that data for our own business use.
1.4. You should also be aware that if we are requested by the police or any regulatory or governmental authority investigating suspected unlawful activities to provide your personal details and/or information concerning your activities whilst visiting this site, we shall do so.
1.5. Should you wish to obtain a copy of the personal data which we hold about you or have any other questions concerning the use of data collected, please contact us:
United Kingdom The Data Controller in respect of Personal Data collected from this website in relation to the UK subsidiary is LifeCare Residences Limited (Registered in England & Wales under no. 5110137). If you wish to make a subject access request or have any other questions concerning the use of data collected by LifeCare Residences Limited please contact us at the following email address:

Email: Note: A fee will be payable for any subject access. As soon as we are satisfied as to your identity, we will send you, within 40 days a copy of all the data we hold relating to you.

Australia and New Zealand


Note: As soon as we are satisfied as to your identity, we will send you, as soon as practically possible, within 20 working days a copy of all the data we hold relating to you.
1.6. If you believe that any personal data or information which we hold about you is incorrect or incomplete, please write to the same address as set out in the above paragraph. Any information or data which is found to be incorrect will be corrected as soon as practical.
1.7. What personal data do we collect from you and why?
1.7.1. We may collect personal data from you such as your name, email address, postal address, and telephone number when you respond to requests to submit personal information about yourself in order to obtain information on our products and services. In the event that you no longer wish to receive the products or services for which you have submitted the information, you can at any time send an email to the following in order for your details to be removed from the database.

United Kingdom Email: Australia and New Zealand Email:
1.7.2. We may use the personal information and data supplied by you to create a customer profile by keeping, for example, a record of the information which you have requested with such information being used by us for demographic, regional and market research purposes, and to send you details about any further products and services, bulletins or other information which we believe may be of interest to you, or to request your feedback of our products or services from time to time. In addition, we may use the personal information and data supplied by you to attribute to you any information or questions submitted by you which may be published on this website.
1.7.3. Should any viewer of a document published on our website(s) respond with any information or feedback data such as questions, comments, suggestions, or the like such information will be deemed to be non-confidential and we shall be at liberty to use, reproduce, disclose and distribute that information to any other person. We shall also be at liberty to use or exploit any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever without charge including, but not limited to, developing, manufacturing and marketing products incorporating such information.
1.8. To whom may your personal data be supplied?
1.8.1. We will only supply data which personally identifies you to a third party or organisation in the following circumstances:

where we need to share or send the information to third parties or organisations who work with us or on our behalf to provide a product or service to you which you have requested, such persons or organisations may only use this information in order to provide such product or service and not for any other purpose;

  • where we need to share or send the information to third parties or organisations who work with us or on our behalf to provide services to us, for example in respect of customer profiling and the marketing of our products and services;
  • where we are required to forward the information or data in order to comply with any regulatory or legal process;
  • where there is a sale and/or transfer of all or any part of our business.
  • Other than in the circumstances stated above, third parties will not have access to your personally identifiable data.
1.9. The kind of security precautions that are in place to protect the loss, misuse, or alteration of your information.
1.9.1. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, LifeCare Residences International or its subsidiaries cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
1.10. Cookies
1.10.1. During the course of any visit to the websites of LifeCare Residences International Limited or any of its subsidiaries, the pages you see, along with something called a cookie, are downloaded to your computer. Most, if not all websites, do this to allow the website publisher to track, for example, whether you have visited the website before. We use cookies to monitor website traffic and to assist with the navigation and user experience of this website.
1.10.2. Any information which is supplied by cookies can help us to provide you with a better service and assist us to analyse the profile of our visitors. You are able to disable cookies using some browsers (for information on how to do this check your browser instructions/help facilities). If you do disable the cookies, we cannot guarantee the performance of our website(s) or service.
1.10.3. Where a cookie is used the cookie will not collect personally identifiable information without your explicit consent.
1.11. What else you should know about your online privacy.
1.11.1 Please keep in mind that whenever you voluntarily disclose personal information online - for example in ads that you post or through email - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information.

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